How We Handle Your Account and Payments
Most questions we receive come down to three things: getting money in, getting money out, and what to do when access is interrupted. For deposits, the process is direct — open your DANA, OVO, or GoPay app, transfer to the account number shown on the deposit screen, confirm with your PIN, and the balance appears in your lobby wallet. Withdrawals follow a
short verification step where we confirm the wallet name matches your registered account details; this keeps your funds going to the right place every time. If you run into an account access issue — wrong PIN, unverified wallet, or a session that logged out unexpectedly — our support team handles these through live chat and the contact form in your account settings.
Players in Medan and across Indonesia reach the same support queue. We do not hold withdrawal requests without reason; if there is a verification step pending, the chat team will tell you exactly what is needed so you can clear it quickly.
- DANA Deposit
- OVO Transfer
- GoPay Payment
- Account Wallet